Elevate Your Staff; Strengthen Your Funeral Home

Elevate Your Staff; Strengthen Your Funeral Home

Forward-thinking funeral home owners know the profession is changing, and they’re looking for fresh ways to engage and inspire their teams.

That is why the Northeast Funeral Service Partnership, together with the New Jersey State Funeral Directors Association, is launching the Certified Funeral Service Employee program, designed specifically to help employees and interns take the next step toward professional excellence and help your funeral home prepare for the future.

This new certification builds on the momentum of our Workforce Summit at Mohonk Mountain House, NY, and the highly successful six-month Certified Funeral Service Employer webinar series, which just concluded.

Once again, the NFSP has partnered with Worsham College of Funeral Service to develop a dynamic 10-part digital workshop series created for funeral home staff.

The benefits of this program start immediately. Your employees will walk away with skills they can apply quickly. With live instruction, practical takeaways and real-time feedback, participants can turn learning into action in your funeral home.

The Certified Funeral Service Employee program includes a curriculum of six core sessions and four electives, each designed to give funeral home staff practical takeaways they can immediately apply to their places of employment.

This is the second certification developed by the NFSP but the first certification specifically aimed at registered intern and licensed funeral director staff members. Taking advantage of this certification program can provide immediate benefits to your funeral home as you seek to position yourselves for success as the funeral industry changes.

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Ask the Manager

The NJSFDA Manager of the Day program provides members with a resource for addressing and resolving problems that arise in the daily operations of their funeral homes. Here are some matters that were brought to the attention of the Manager of the Day in recent months.

Right to Control and Incarcerated Next of Kin

I have a case where the decedent is survived by two adult children, but one of them is serving a life sentence in prison. Does he still share right to control? Or can I bypass him and deal just with his sister?

Read the answer

Can a Non-Resident Veteran Be Interred at Arneytown?

We are handling arrangements for a decedent who was a veteran but not a resident of New Jersey. Is he able to be buried in the Brigadier General William C. Doyle cemetery in Arneytown?

Read the answer

Funeral Expenses and the Office of Public Guardian

A family used our funeral home in 2012 for services for a decedent who was under the care of the Office of Public Guardian. Unfortunately, the bill was never paid in full. The guardian purchased a burial space for the decedent, but the family...
Read the answer
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