Reports of Problems with EDRS-Social Security Notification System

Reports of Problems with EDRS-Social Security Notification System

An increasing number of New Jersey State Funeral Directors Association members have reported problems with the interface between New Jersey’s Electronic Death Registration System and Social Security.

Usually, when a funeral director files a death certificate, EDRS automatically notifies Social Security of the death and the decedent’s Social Security number, which triggers the suspensions of any benefits that the decedent may be receiving.

Funeral directors, however, have noticed an uptick in failures with that automatic notification system, causing payments to still be issued to decedents and creating problems with families seeking death benefits, survivor benefits and other information and payments from Social Security.

The NJSFDA is asking funeral directors who have experienced this problem to provide the association with the name of the decedent, date of death and the last four digits of their Social Security number so we can work with EDRS and Social Security to identify the source of the problem and rectify it. The information can be submitted to the Manager of the Day at 800.734.3712, Monday through Friday from 9:00 a.m. to 5:00 p.m. or via email at njsfda@njsfda.org

The NJSFDA has already been working with both agencies, and EDRS is actively investigating the potential cause of the failure to notify. More information, however, will be helpful in determining the cause of the problem.

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Ask the Manager

The NJSFDA Manager of the Day program provides members with a resource for addressing and resolving problems that arise in the daily operations of their funeral homes. Here are some matters that were brought to the attention of the Manager of the Day in recent months.

Can a Physician Assistant Certify a Death Certificate?

I have a case where we are having difficulty getting a physician to certify a death certificate. I know that physician assistants can pronounce, but can an assistant also certify?

Read the answer

Murder Accusation and Right to Control

We are dealing with a case where a woman has been charged with the killing of her spouse. Can she exercise right to control even though she is in jail and facing murder charges?
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What Can a Cemetery Require for Entombment?

A family we are serving has been told by the cemetery that to have the decedent entombed in their mausoleum, the body must be embalmed, a sealed metal casket must be used and a mausoguard must be used (the cemetery sells the mausoguards). Is this...
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