The 2025 Funeral Directors Convention and Expo, scheduled for Tuesday, September 16 through Thursday, September 18 at the Hard Rock Hotel & Casino Atlantic City, will have a full array of seminars geared toward addressing some of the most pressing and interesting issues facing the funeral industry.
In a previous article in The FORUM, descriptions of three speakers–Darren Crouch, John Horan and Glenn Gould III, MS–and the seminars they will be conducting were outlined. In this article, we profile three more seminars and speakers, who will be addressing topics such as restorative techniques, changing demographics and pricing transparency.
Each seminar will be held twice during the Convention, which allows those attending the event some flexibility in scheduling their activities. All seminars have been approved for one elective CEU toward licensing renewal.
Registration for the Convention is available online until 5:00 p.m. Tuesday, September 2. Register by 5:00 p.m. Monday, August 5 and save $50 off your admission.
The following are descriptions of three speakers and their seminars:
In Restorative Techniques to Keep that Casket Open, Amanda Marie Eilis King, CFSP, MBIT, will discuss several techniques used on both “normal” and “reconstructive” cases to help create a more natural appearance of the decedent.
King is an embalmer and funeral director and is licensed in multiple states. An honorary member of the Belgium Institute of Thanatopraxie and a funeral director and embalmer for Bailey Family Funeral Homes in Connecticut, she has extensive training in postmortem reconstructive work.
King teaches reconstructive work and cosmetic application and has provided articles, illustrations and photography for trade journals and mortuary textbooks. She holds several degrees, including a post-baccalaureate degree from the Maryland Institute College of Art.
This seminar will be presented from 11:15 a.m. to 12:15 p.m. on Tuesday, September 16 and from 8:30 a.m. to 9:30 a.m. on Wednesday, September 17.
Jolena Grande, CFSP, will present Death Becomes Her: The Changing Demographics of Funeral Service Practitioners, which will explore the differences between the historical attributes of funeral service practitioners and those of today’s employees and offer advice on how to connect with the modern funeral professional.
Grande has more than 30 years of professional practice as a California-licensed funeral director, embalmer, cemetery manager and crematory manager.
She began her funeral service career working for a large mortuary/cemetery combination operation in Southern California and joined the faculty in the Mortuary Science Department at Cypress College in 1995.
This seminar will be held from 1:45 p.m. to 2:45 p.m. on Tuesday, September 16 and from 4:30 p.m. to 5:30 p.m. on Wednesday, September 17.
In Can You See Me Now? Transparency's Importance in Deathcare's Online Pricing, Gabriel Ngo will discuss the importance of transparency in pricing.
Ngo is the director of transaction and advisory services of The Foresight Companies, a firm that supplies funeral and cemetery professions with business solutions to improve their profitability.
Before joining Foresight, Ngo worked for Carriage Services for 13 years, filling a variety of roles from auditing, operational support, human resources, payroll and risk management. He also worked as a consultant for companies such as Manpower-Jefferson Wells and Sirius Solutions.
Ngo has a proven record of being able to problem solve across multi-functional disciplines and achieving sustainable, high-performance results through partnership and teamwork.
This seminar will be held from 1:45 p.m. to 2:45 p.m. on Tuesday, September 16 and from 4:30 p.m. to 5:30 p.m. on Wednesday, September 17.
To take advantage of these informative seminars, register for the 2025 Convention. Visit convention.njsfda.org/speakers for more information on these seminars and others.