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The New Jersey State Funeral Directors Association offers a Manager of the Day program that provides guidance on funeral service and industry-related questions and concerns.

Below are some matters that were brought to the attention of the Manager of the Day team in recent months.

How Often Should a Manager Be On-Site?

If a funeral director is designated as the manager of the funeral home, how often are they required to be on-site at the funeral home? Is the manager required to be on-site a certain number of days or weeks?
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Flower Sales and Commissions

I recently read a FORUM story on the issue of taking fingerprints of decedents for use by a firm that creates jewelry from them. The last paragraph piqued my interest by saying that accepting commissions for the sale of the jewelry to...
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Who Is Considered Medically Incapacitated?

We have a case where the decedent’s next of kin is physically incapable of signing the forms needed to execute arrangements. She has a person with power of attorney to help her. Can the person with POA sign or should we just move on to the...
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Mailing Address vs. Residence on Death Certificates

A decedent used a PO box for a mailing address. Can this be entered as the address on the death certificate?

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Disinterments with Court Orders

I’ve been contacted by our area medical examiner and law enforcement about disinterring the remains of an unidentified body. Law enforcement is seeking a court order for the disinterment. Do they also need a disinterment permit to remove...
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Do I Need to Supply a Sign Language Interpreter Free of Charge?

A woman is coming in to make arrangements for her spouse, who died recently. She is deaf and communicates through sign language. Can I charge her for hiring an American Sign Language interpreter to assist during our meeting?

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NJSFDA's Manager of the Day Program

The NJSFDA provides members and consumers with assistance through the Manager of the Day program, which links individuals with questions to association senior staff members. The Manager of the Day is available Monday through Friday from 9:00 a.m. to 5:00 p.m. at 800.734.3712 or by e-mail at: njsfda@njsfda.org. The NJSFDA does NOT provide legal advice, but does offer information on funeral service regulations and law.